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~Get Your Files Here !/11. Explain the Strategies for Handling Complaints.mp4 238.7 MB- ~Get Your Files Here !/4. Describe the Goals of Effective Complaint Handling.mp4 64.9 MB
- ~Get Your Files Here !/1. Introduction.mp4 48.9 MB
- ~Get Your Files Here !/10. Explain the Steps for Handling Complaints.mp4 34.8 MB
- ~Get Your Files Here !/9. Describe the Types of Complainers.mp4 28.3 MB
- ~Get Your Files Here !/8. Explain the Ways of Complaining.mp4 22.5 MB
- ~Get Your Files Here !/3. Explain Why do People Complain.mp4 18.6 MB
- ~Get Your Files Here !/7. Describe the Customer Actions Following Service Failure.mp4 14.5 MB
- ~Get Your Files Here !/6. List the Statistics of Customer Complaints.mp4 13.5 MB
- ~Get Your Files Here !/5. Explain the Strategies for Building Relationships.mp4 10.0 MB
- ~Get Your Files Here !/2. Explain What is a Complaint.mp4 2.7 MB
~Get Your Files Here !/11. Explain the Strategies for Handling Complaints.srt 29.3 kB- ~Get Your Files Here !/4. Describe the Goals of Effective Complaint Handling.srt 5.4 kB
- ~Get Your Files Here !/10. Explain the Steps for Handling Complaints.srt 5.2 kB
- ~Get Your Files Here !/1. Introduction.srt 4.0 kB
- ~Get Your Files Here !/9. Describe the Types of Complainers.srt 3.3 kB
- ~Get Your Files Here !/8. Explain the Ways of Complaining.srt 2.4 kB
- ~Get Your Files Here !/5. Explain the Strategies for Building Relationships.srt 2.1 kB
- ~Get Your Files Here !/3. Explain Why do People Complain.srt 1.7 kB
- ~Get Your Files Here !/7. Describe the Customer Actions Following Service Failure.srt 1.5 kB
~Get Your Files Here !/Bonus Resources.txt 
Get Bonus Downloads Here.url ==查看完整文档列表==
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